Materiality Assessment

We want our Sustainability Strategy to make a difference. We want to make sure it’s deliverable and, as a business that values data, that it is both fully measurable and rooted in fact.

That is why we invest so much time and effort in using both quantitative and qualitative data and consulting a wide range of stakeholders on what it should include.

In 2019, we undertook a materiality assessment to identify the sustainability topics that our critical stakeholders understood as being of material importance to our business operations and longevity. Perhaps unsurprisingly, carbon, energy and climate change featured prominently alongside resource efficiency. Other topics such as environmental protection, employment practices and community engagement featured highly, as illustrated in the table to the right. This materiality assessment was used alongside our ongoing engagement with stakeholders including customers, supply chain partners, investors and our employees to inform the 2024 evolution of our Sustainability Strategy.

As our Sustainability Strategy will continue to evolve, we will continue our dialogue with our stakeholders around our most material sustainability considerations. Work is currently underway to refresh our insights through a new, double materiality assessment.

Stakeholder priorities

The table below illustrates the key priorities for different stakeholders, but is by no means exhaustive and can be subjective. The information is based on desktop reviews, customer and people surveys and interviews, but may not represent the views of all stakeholders. The size of the bubble demonstrates the importance of the topic to the stakeholder group.