What you'll be doing
- Coordinating site access control requirements for new and existing projects.
- Managing orders for access control hardware, software and associated services through approved supply chain partners.
- Ensuring orders are processed accurately and delivered in line with agreed service levels and project timelines.
- Monitoring the progress of orders and resolving any issues to ensure successful delivery.
- Supporting project teams throughout mobilisation activities, from planning and design through to deployment.
- Assisting with system design discussions and gathering project-specific requirements.
- Coordinating the installation, commissioning and handover of site access control equipment.
- Supporting demobilisation activities, including equipment recovery and redeployment.
- Producing reports and management information to monitor service performance, KPIs and SLAs.
- Analysing data and presenting insights to key stakeholders to support informed decision-making.
- Ensuring all necessary health and safety documentation and RAMS are in place before hardware delivery or collection.
- Building and managing mobilisation and demobilisation delivery programmes.
- Responding to customer enquiries and proactively resolving issues.
- Building strong relationships with project teams, suppliers and internal stakeholders across the business.
- Contributing to continuous improvement initiatives and departmental objectives.
Who we're looking for
We're seeking a highly organised and customer-focused administrator who can effectively manage multiple priorities while maintaining exceptional attention to detail.
Essential Experience & Skills
- Experience in an administration, coordination, mobilisation, workforce management or project support role.
- Strong IT skills, including Microsoft Excel, Word, PowerPoint and Teams.
- Experience working with digital systems, databases and reporting tools.
- Ability to produce management information and performance reports.
- Excellent organisational, planning and communication skills.
- Strong attention to detail with a focus on data accuracy.
- Ability to manage multiple stakeholders and competing priorities.
- Strong problem-solving skills and a proactive approach to customer service.
- Ability to work within service level agreements and performance targets.
- Excellent interpersonal skills with the confidence to communicate effectively at all levels.
Desirable Experience
- Experience working with site access control or workforce management systems.
- Experience within construction, engineering or infrastructure sectors.
- Knowledge of workforce competency management systems.
- Experience using Power BI or other data analytics platforms.
- Understanding of project mobilisation and demobilisation processes.
- Knowledge of GDPR and data governance requirements.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGV’s, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.
Diversity and inclusion
At Balfour Beatty, we want everyone to be able to thrive and achieve their full potential, regardless of their identity or background. We’re making great progress through our Value Everyone DEI Action Plan, but we know we’ve got more to do. Find out more about our values and DEI initiatives.
As a Disability Confident Employer, we ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
We are committed to our processes being barrier-free and will support adjustments at any stage of the recruitment process. Please let the recruiter for this role know if you require any adjustments.
We’re looking to continually improve our recruitment process, so if you have any feedback, please share this with us via candidaterecruitmentenquiries@balfourbeatty.com