2 Streetwork Officer roles in Southampton

What you'll be doing

As a Street Works Officer, you'll play a key role in supporting the Street Works Manager to ensure high standards of performance, compliance, and network management for utility, third-party, and internal works across the highway network.

Your day-to-day responsibilities will include:

• Producing timely and accurate monthly, quarterly, and annual performance and financial reports for utilities, the City Council client, and internal senior management teams.


• Conducting random audits of the street works register, identifying non-compliance, issuing penalties where appropriate, and tracking trends to drive improvements.


• Preparing, issuing, and managing draft fees and charges to utilities, raising invoices, and actively pursuing payments to maximise income recovery in line with contract targets.


• Monitoring highway works, events, and activities to ensure effective network management and compliance with the Southampton Roadworks Permit Scheme.


• Identifying and resolving non-compliance or performance issues promptly to meet legal and contractual requirements.


• Providing professional advice and guidance to the wider contract team on compliance with the New Roads & Street Works Act, Traffic Management Act, Highways Act, and related legislation.


• Liaising with utilities, customers, local authorities to maintain positive relationships, address queries, and achieve contractual service KPIs.


• Updating and maintaining accurate information on public-facing systems (e.g., One-Network) and the National Street Gazetteer (NSG) to meet statutory obligations.


• Supporting system testing, process improvements, and implementation of changes to works processes to enhance performance or comply with evolving government legislation.


• Contributing to health & safety compliance, personal development, and mentoring new team members as needed.

This role offers a great mix of analytical reporting, regulatory compliance, stakeholder engagement, and proactive network coordination—ideal if you enjoy detail-oriented work with real impact on public infrastructure and road user experience

Who we're looking for

Desirable Knowledge and Experience:

• Proven experience working in a Network Management environment, with a strong understanding of road and highway operations.


• A solid working knowledge of Permit Schemes for road and street works, including compliance and application processes.


• Demonstrable experience of successfully working to targets and delivering under tight deadlines in a fast-paced setting.


• Strong PC literacy, with confident use of Microsoft applications (in particular Word and Excel).


• Working knowledge of Street Works management systems, such as Street Manager, Confirm, NSG, and one.network.

Desirable Qualifications:

• Educated to GCSE standard (or equivalent).


• Current NRSWA Street Works Accreditation (New Roads and Street Works Act qualification).


• Lantra 12D T7 qualification (or equivalent) – providing knowledge of temporary traffic management principles for managers and client officers.


• A full UK driving licence (valid and clean preferred).

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com