Supervisor Passport

When it comes to influencing our Zero Harm performance, Supervisors are the most critical people on site. By leading Zero Harm, Supervisors set the standards and shape mindsets, ensuring everyone goes home safe and well at the end of the day. 

Our mission has been focused on improving our people’s competency through the introduction of the Supervisor Passport training to all Balfour Beatty Supervisors in 2023. We are now stepping up our efforts by rolling out the Passport to all members of our supply chain.

The mandatory online training (which takes around 15 hours to complete) helps Supervisors quickly get up to speed with working on Balfour Beatty sites. It equips colleagues with the skills they need to lead their teams, reduce the risk of incidents and directly influence our health and safety performance on the ground.

The Supervisor Passport is a two-stage training scheme that focuses on key competencies delivered via e-learning modules, hosted on the Balfour Beatty External Learning Management System (LMS) platform.

Modules 1-5 should be completed before undertaking a Supervisor role on a Balfour Beatty site:

  1. Initial Training and Assessment 
  2. Zero Harm Induction
  3. Supervisor's Induction (Roles and Responsibilities)
  4. Setting People to Work Safely
  5. People, Vehicles and Plant Interface

Modules 6-12 should be completed within three months of undertaking a Supervisor role on a Balfour Beatty site:

  1. Make Safety Personal – Foundation (Bronze)​​​​​​​
  2. Make Safety Personal – Supervising and Managing (Silver)
  3. Temporary Works 
  4. ​​​​​​Incident Investigation and Reporting
  5. Health Risks in Construction
  6. Mental Health and Wellbeing
  7. Environment and Sustainability

 

Note: If you have any technical queries or require additional guidance / support or have any feedback relating to MSite, Site Apps or the Supervisors Passport / LMS platforms please contact one of our nominated advisors. Contact details are included in the Technical Queries and Support document below.

 

Resources:

Frequently asked questions:

I am a subcontractor supervisor working on a Balfour Beatty site

  • In order to get your Supervisors onboarded onto the programme, each supplier needs to nominate one or more administrator and register on MSite — a digital workforce management solution that can handle direct and indirect (subcontract) staff. MSite provides everyone on site with a digital identity and will ensure a smooth interface across all our site teams.
  • Your organisation’s administrator(s) are key to the Supervisors’ onboarding process. You will be contacted in due course by your procurement lead requesting one or more nominees to play the role of your MSite administrator.

For new projects beginning their Supervisor Passport process after July 2025, supply chain partners must provide MSite administrator details during the pre-start or the pre-award meeting. Either the operational Health and Safety or the Procurement team in attendance will invite the administrator to the platform.

  • Your MSite administrator will soon be contacted by the Balfour Beatty IT team to finalise the set-up process.
    Administrators will need to set up a user account in MSite and take part in a mandatory webinar and briefing run by the Balfour Beatty IT and MSite teams.
  • Administrators will then set up Supervisors’ accounts, upload their competencies and send an onboarding invite to their organisation’s Supervisors.
  • For any urgent queries about your nominated administrator (for example, if you need to change who this is) please get in touch with your procurement lead.
  • Supervisors will receive a set of two emails navigating them through the process, including an MSite induction, a multi-factor authentication (MFA) request and a Supervisor Passport log-in request. It is mandatory for all users to confirm their personal details and get authenticated.
  • How-to guides are available for the MFA requests and the Passport log-in process will have been communicated through email.
  • After registering and upon completion of the Supervisor Passport, anyone supervising will also be given access to the Supervisor Hub or Supply Chain Supervisor Hub — a Balfour Beatty internal web page with dedicated resources and news. If you encounter any issues or have further questions, please get in touch with your MSite administrator in the first instance. 

1. Current Supervisors

  • Once anyone supervising on a Balfour Beatty project is onboarded onto the Passport scheme, they have one month to complete the first five modules and three months to complete the following seven. Supervisors must have completed the first five modules before they undertake a supervisory role on a Balfour Beatty Project.  
  • 'How-to’ training materials are available to help you access and navigate through the MSite > Site Apps > Supervisors Passport Scheme / LMS platforms.

2. New Supervisors

  • All new Supervisors on Balfour Beatty projects must follow the same training process before they can begin a Supervisor role.
  • You must individually register onto the Supervisor Passport programme to demonstrate that you are ready to undertake your duties on site.

Please note that only courses that have been taken via the Balfour Beatty External Learning Management System (LMS) platform will be recorded on the Supervisors individual profile. If you have undertaken a training course outside of the Balfour Beatty External LMS platform (for example in a face-to-face training), then a re-take via the LMS is necessary.