On the Balfour Beatty Living Places Southampton contract, road repairs previously required multiple visits: fixing the defect, rebooking traffic management, and bringing in external contractors to replace road markings. This extended timelines, increased costs and created unnecessary disruption for residents.
Site Supervisors Jake Greenaway and Brenton Mclean proposed a new solution through My Contribution: enabling our own teams to reinstate markings using heat-applied thermoplastic lining during the initial repair visit.
Following an initial trial in Southampton, the team has seen some amazing benefits, from a reduction in the time taken to reopen roads and a better experience for the local community, to operatives learning new skills in thermoplastic application. The idea is projected to save an incredible £30,000 for the contract annually and it has inspired other teams to explore how they could implement it too. It’s a shining example of how a small operational idea can deliver a meaningful difference for customers, communities and our teams.