Capabilities & markets

Our Support Services business is focused on infrastructure and well established as a provider of facilities management, business services outsourcing, utility infrastructure, and rail renewals and highways management.

We help our customers maximise their organisational efficiency and the value they generate from their assets through facilities management, upgrading and maintaining utility and transport networks, business services and business process outsourcing.

We have leading positions in the utilities, facilities management, highways management and rail renewal markets in the UK.

With contracts ranging from five to 30 years, the key to success is to deliver continuous improvement for both clients and their customers. We have an excellent record of broadening the scope of contracts and extending them through renewals.

Our broad range of capabilities enables us to meet the growing demand for more complex, multi-activity contracts – especially those including total facilities management and business services outsourcing, where our experience and resources make us an ideal partner.

Our broad range of capabilities is also attractive to local authorities, adopting the increasingly popular approach of joining with neighbouring councils to deliver bundles of services more efficiently.