What you'll be doing
Support the effective and efficient processing of cash receipts, allocations and invoicing within a high-volume, target-driven environment. You will work closely with colleagues across the business to ensure transactions are processed accurately, queries are resolved promptly and agreed service levels are consistently achieved.
Key responsibilities will include:
- Process and allocate a high volume of cash receipts accurately and within agreed SLAs.
- Raise a high volume of invoices, ensuring they are completed accurately and within the required 24-hour service level.
- Investigate unapplied and unidentified cash receipts, ensuring items are followed up, recorded and resolved promptly.
- Respond to invoice and cash allocation queries from colleagues and customers, providing a high standard of customer service.
- Maintain accurate financial records and ensure appropriate internal controls are followed.
- Build effective working relationships with internal stakeholders, including Shared Service Centre and site-based colleagues, to resolve issues efficiently.
- Confidently navigate accounting systems and ensure financial transactions are recorded correctly.
- Apply an understanding of VAT and its correct treatment within Accounts Receivable processes.
- Support half-year and year-end audit activity by providing accurate information within required timescales.
- Assist with User Acceptance Testing for new systems, business solutions and transitions where required.
- Review existing processes and controls, identifying opportunities to improve efficiency, accuracy and overall effectiveness.
- Support root cause analysis and continuous improvement activity, helping to achieve a Right First Time approach.
- Identify potential control improvements and opportunities to reduce financial and operational risk.
- Contribute to the standardisation and documentation of business processes, including maintaining Desktop Procedure Documents (DTPs).
- Understand and work towards key team KPIs, SLAs, deadlines and performance targets.
- Participate positively in team meetings, huddles and wider business forums, maintaining open and constructive communication with colleagues and the Team Leader.
- Collaborate across the wider team to share expertise and support continuous improvement.
- Provide flexible support to colleagues during periods of absence, increased workloads or changing business priorities.
Who we're looking for
The following qualities are essential:
- Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent
- Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements
- Organised and proactive – Process Improvement mind-set
- Excellent telephone manner and customer service skills
- Positive and proactive approach to all aspects of work
- Have excellent communication skills and the ability to deal with all levels of people in the organisation
- Excellent team player, able to work as part of different size teams but also independently where required
- Excellent skills in excel in able to analyse data and suggest improvements
- Flexible in approach to work, recognising patterns of work and being able to proactively support full department
- Excellent attention to detail and accuracy with data inputting and reporting.
The following experience are desirable:
- Working towards AAT Level 2 or other professional exams e.g. CIMA, ACCA, ICM.
- Excellent working knowledge of multicurrency ERP system (preferably Oracle)
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty, we want everyone to be able to thrive and achieve their full potential, regardless of their identity or background. We’re making great progress through our Value Everyone DEI Action Plan, but we know we’ve got more to do. Find out more about our values and DEI initiatives.
As a Disability Confident Employer, we ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
We are committed to our processes being barrier-free and will support adjustments at any stage of the recruitment process. Please let the recruiter for this role know if you require any adjustments.
We’re looking to continually improve our recruitment process, so if you have any feedback, please share this with us via candidaterecruitmentenquiries@balfourbeatty.com