COVID-19 supplier information

At Balfour Beatty we construct and maintain critical infrastructure at the backbone of both the UK economy and people’s daily lives. We remain focused on ensuring we can continue to contribute to supporting both the UK economy and local communities, now and when normal conditions return.

Below, you can find a range of guidance we have shared with our employees which we ask that you consider as well as communications we have sent directly to our supply chain partners.

We are regularly updating the information on this page so that you have the most up to date guidance we can provide you in this unprecedented time. We ask that you regularly check this page for updates.

Other information that you may find useful during the COVID-19 crisis

Supply chain partner communications

The Self-employment Income Support Scheme

On 26 March, the UK Government announced support for those who are self-employed or part of a partnership. You can find details of the Self-employment Income Support Scheme, including how to apply and how much you will get here.

Individual who fall into the “clinically vulnerable” and “clinically extremely vulnerable” category

Those who have received notification from the NHS that they are in the “clinically extremely vulnerable” category and gives advice relating to shielding at home, refers to those people, including children, who are at very high risk of severe illness from COVID 19 because of an underlying health condition. The UK Government has listed the below medical conditions as extremely vulnerable;

  • Have had an organ transplant
  • Are having certain types of cancer treatment
  • Have blood or bone marrow cancer, such as leukaemia
  • Have a severe lung condition, such as cystic fibrosis or severe asthma
  • Have a condition that makes you much more likely to get infections
  • Are taking medicine that weakens your immune system
  • Are pregnant and have a serious heart condition

The UK Government has updated it’s advice to those people who have been advised to follow shielding measures to keep themselves safe, People who are shielding remain vulnerable and should still take precautions, but they can now leave their home if they wish, as long as they are able to maintain strict social distancing NHS in England is directly contacting people with these conditions to provide further advice.


Shielding is a measure to protect people who are clinically extremely vulnerable by minimising all interaction between those who are extremely vulnerable and others. The NHS are strongly advising people with serious underlying health conditions, which put them at very high risk of severe illness from coronavirus (COVID-19), to rigorously follow shielding measures in order to keep themselves safe, but they are now advised that they can leave their homes if they wish.


There are others who are classed as clinically vulnerable and therefore at a higher risk of severe illness from COVID–19 and have been advised to stay at home as much as possible and if they do go out to take particular care with maintaining social distance and minimising contact with others. This group includes, but is not limited to, those who are;

  • aged 70 or older (regardless of medical conditions)
  • Under 70 with an underlying health condition i.e. anyone instructed to get a flu jab as an adult each year on medical grounds
  • pregnant
  • have COPD
  • have diabetes

If an employee becomes unwell at work

If an employee becomes unwell at work with symptoms of COVID-19 they should be supported to go home and self-isolate and follow the advice outline in this briefing, ensuring they are safe to travel. A face covering should be worn on public transport. Consideration should be given to providing transport home for employees who become unwell at work.
999 should only be contacted in an emergency and if the employee has difficulty in breathing or you are concerned that the issue is life threatening. They should be advised not to touch surfaces and to sneeze or cough into a tissue or into the crook of their elbow. If you are concerned you can contact NHS111 for advice.
If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

Should an individual feel unwell

If you feel you have COVID-19 symptoms, including a high temperature and / or a new and persistent cough, or change to sense of taste or smell, you should NOT go to a GP surgery or hospital, but self-isolate at home for 7 days from the beginning of your symptoms; the current advice is now you do not need to call NHS 111 to go into self-isolation. If you have symptoms you are encouraged to get a COVID-19 antigen test, the information on this can be found on the NHS website, advice will be given following the outcome of the test. If you live with other people, they should stay at home for 14 days from the day the first person got symptoms, if they develop symptoms during this period, they should also be encouraged to obtain an antigen test.

If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111, online at 111.nhs.uk you should not call NHS 111 unless you become very unwell. Up to date information is also available on www.nhs.uk. For NHS Scotland call 0800 028 2816.

The UK Government have announced that anyone with symptoms of coronavirus is now eligible to book a test. However, people who are classed as essential workers in England including anyone in their household if they are self-isolating because they are displaying symptoms of COVID-19 are still being prioritised

Should anyone refuse to self-isolate

We have a duty of care for the health and wellbeing of all our employees at work, therefore we can’t allow anyone who is showing symptoms that include a new and persistent cough, flu like symptoms and/or a temperature to remain in the workplace.

In the first instance a conversation with the employee about following government medical advice to self-isolate is key and provide reassurance that this will be treated initially as paid special leave. If they refuse to follow the advice, then please contact HR Plus to discuss whether it would be appropriate to consider suspension.

Should an individual return to their place of work following a period of isolation

When an employee returns to work following a period of self-isolation, it's important that you arrange a return to work interview with them straight away to ensure they are fit to be in work and are symptom free. This can be done by remote means or always observing the 2m distance rule if in the workplace. It's important that you allow the employee time to be familiarised with current Site Operating Procedures and any associated changes to working arrangements which they may not be aware of.

It's also important to ensure that you explain to any team members that the team member is fit and well to return to work. Please contact HR Plus if you require any assistance on this matter.

Should an individual be unable to attend their usual place of work to care for family members

There is stricter guidance for those who live with or care for someone who is considered a ‘extremely vulnerable’ during this period and at a higher risk in relation to COVID-19.

If an employee falls into this category they should talk to their line manager around what steps could be put in place to allow ‘social distancing’ as advised by UK Government . They may also consider taking unpaid leave to mitigate any risk and support with care for their dependent.

Should you need to attend meetings outside of your usual place of work, have conferences, events or rail or air travel booked through Balfour Beatty

If you are continuing to attend your usual place of work, please follow the guidance below

  • Meetings away from your usual place of work –physical meetings or visits should be avoided. They should only be held in exceptional circumstances and subject to line manager approval. All meetings should instead be undertaken remotely via Skype/ MS Teams or teleconference in order to reduce travel and the risk of spreading the virus
  • External visitors –receiving external visitors at any Balfour Beatty location is only permitted in exceptional circumstances and subject to line manager approval